Welcome to the international pantry

1618 W Lindsey St. Norman, OK 73069 Tel: (405)360-0765

Shipping and Returns

Return Policy:  No returns or exchanges are accepted on consumables or clearance items.  All other merchandise must be returned within 15 days in the original packaging, not having been used and with receipt or order number for exchange or refund.  This return period is extended during the holiday season.  All items ordered between November 15th and December 25th can be returned by January 31st.  Please email or call us in advance to let us know that you will be returning an item.  We will issue a credit upon receipt of item via the same form of payment used when the original order was placed.  Please pack all items carefully in original package to avoid damage during return transit.  Insure the package with carrier for your protection.  In the event of breakage, no credit will be issued.


Frequently Asked Questions

What shipping options do I have?  Most orders are shipped using USPS ground but the international pantry reserves the right to ship via UPS.  You will receive an email with the USPS/UPS tracking information for your shipment as soon as the order is shipped.  Occasionally items ship directly from the manufacturer.  In this event, we will email you with the manufacturer's shipping information.  If free shipping, the international pantry reserves the right to choose USPS or UPS.

 

 

We use the table rate method so shipping charges are never a surprise.  Find the table below:

Order Total Standard
$0.01-$14.99 $8.00
$15.00-$29.99 $10.00
$30.00-$44.99 $12.00
$45.00-$69.99 $14.00
$70.00-$98.99 $16.00
$99.00 and up FREE

 

If you have a question about shipping charges, please call the store before proceeding.  We are available Monday-Saturday 10am-6pm CST. (405)360-0765



Do you ship internationally or to APO/FPO addresses?  Yes.  The international pantry can ship to APO/FPO using the USPS.  And we can ship to Canada using USPS or UPS.

Will I be charged sales tax?  Sales tax will be added to orders shipped within the state of Oklahoma.  Our local sales tax is 8.75%.


What if my order arrived damaged?  All orders are packed very carefully, but occasionally damage may occur during shipping.  If your order arrives damaged, please call or email us immediately.  We will report the damage to the carrier and remedy the situation as soon as possible.