Welcome to the international pantry

1618 W Lindsey St. Norman, OK 73069 Tel: (405)360-0765

Customer Service

Directions and Construction Updates

*Approaching Norman from the south on I-35, use Exit 108A (also marked 9 east, Tecumseh).
Turn left onto 24th Ave (or 1 mile further onto McGee).
Then right on W. Lindsey St. the international pantry is located in the hollywood shopping center with Homeland.

*Approaching Norman from the north on I-35, take Main St., (Exit 109).turning east onto Main St: Turn right onto 24th Ave SW. Then in 1 mile turn left onto W.Lindsey St. take that 1 mile down and we are located in the hollywood shopping center with Homeland and Downtown Fitness.

Please call the store if you have ANY questions. The staff is very knowledgeable as to how to get around the construction. (405)360-0765


Gift Baskets
Our gift baskets are a wonderful gift for anyone and any occasion. Whether for holiday or special occasion, they are a great way to show you care.  Our gift baskets can be delivered locally or shipped in United States.  If you would like us to ship the gift basket, there will be an additional handling charge of $7.00 actual USPS/UPS shipping charges to each basket.  Baskets can be ordered starting at $25.00 and they can go up from there. We custom orders and we have basket themes that are popular (Made in Oklahoma, etc.). To order a basket, call the international pantry at(405)360-0765 and we will be happy to assist you.
 

Shipping & Delivery
Most orders are shipped using USPS ground but the international pantry reserves the right to ship via UPS.  You will receive an email with the USPS tracking information for your shipment as soon as the order is shipped.  Occasionally items ship directly from the manufacturer.  In this event, we will email you with the manufacturer's shipping information.  UPS 2 day, 3 day and overnight options are available. See below for shipping charges for UPS ground and UPS 3 Day.  Please contact us for pricing on 2 day and overnight.  If you choose 2 day or overnight, your card will have to be processed separately at which point you will be contacted.

Privacy & Security
the international pantry values your privacy.  We do not sell or rent customer names, addresses or email addresses.  Our email newsletters are sent only to those who have subscribed.  Anyone who wishes to be removed from our email list will be removed as soon as possible.  Your credit card information is transmitted in an encrypted format for your security.  


Returns & Replacements
No returns or exchanges are accepted on consumables or clearance items.  All other merchandise must be returned within 15 days in the original packaging, not having been used and with receipt or order number for exchange or refund.    This return period is extended during the holiday season.  All items ordered between November 15th and December 25th can be returned by January 31st.  Please email or call us in advance to let us know that you will be returning an item.  We will issue a credit upon receipt of item via the same form of payment used when the original order was placed.  Please pack all items carefully in original package to avoid damage during return transit.  Insure the package with carrier for your protection.  In the event of breakage, no credit will be issued.


Payment, Pricing & Promotions
the international pantry reserves the right to change pricing, promotions and payment options without notification.  the international pantry will do its best to keep customers up to date on these changes as they happen.

Cooking Class Payment Policy
For cancellations for weekday classes, you must call before 5 p.m. the Thursday prior to the class in order not to be charged.  For cancellations for Saturday classes, you must call the Saturday before by 5 p.m. We will charge your credit card or redeem your gift certificate at that time.  If you are signing up friends for the classes, please note that we will charge your card for all the spaces being held under your credit card number.  It is your responsibility, if you do not want your card to be charged for all spaces under your name, for you to have your friends call us with their credit card information.  The international pantry reserves the right to charge your card for spaces reserved under your card number.  (If you need to cancel after the cancellation policy, please call so we can try to fill your space. IF we are able to fill your space, you will receive a store credit for the amount charged to your card or in the amount of your gift certificate that was redeemed.)

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